Leonard H. Friedman is Professor in the Department of Health Services Management and Leadership, and Director of the Master of Health Services Administration program. Dr. Friedman also holds a faculty appointment in the Department of Health Policy and is a Fellow in the American College of Healthcare Executives.
Dr. Leonard Friedman is an expert on the mechanisms of organizational change and strategic decision-making in health service organizations. He joined GW SPH in 2008 from Oregon State University, where he was professor in the Department of Public Health and coordinator of the school's health management and policy programs.
In his years in academia, Dr. Friedman's scholarly interests have evolved from the mechanisms by which hospitals decide to adopt certain technological innovations in clinical settings, to the underperformance of integrated health systems, to developing a model of organizational change practices. He has also explored organizational responses to cataclysmic events, such as public health disasters, and is currently studying system approaches to reducing medical errors and the roots of organizational excellence in health care.
Professor Friedman has taught classes in health care management, organizational theory and behavior in health care, health care law and regulation, strategic management and leadership in health care organizations. He says, "My goal is to impress upon my students the critical role they play as health care leaders to create and sustain the systems that allow clinicians to do their best work and deliver care that is safe, effective and of the highest possible quality."