Leonard H. Friedman

Leonard H. Friedman

Leonard H. Friedman

Ph.D., M.P.H., FACHE


Full-time Faculty

School: Milken Institute School of Public Health

Department: Health Policy and Management


Office Phone: 202-994-5561
Milken Institute School of Public Health 950 New Hampshire Avenue, NW, Office: 602 - Floor 6 Washington DC 20052

Leonard H. Friedman is Professor in the Department of Health Policy and Management and is Director of the Executive Master of Health Services Administration (MHA@GW) program. Dr. Friedman is a Fellow in the American College of Healthcare Executives. In 2015, he was inducted into the Studer Group's Fire Starter Hall of Fame. In 2019, Dr. Friedman was named editor of the Journal of Health Administration Education.

Dr. Leonard Friedman is an expert on the mechanisms of organizational change and strategic decision-making in health service organizations. He joined GW SPH in 2008 from Oregon State University, where he was professor in the Department of Public Health and coordinator of the school's health management and policy programs.

In his years in academia, Dr. Friedman's scholarly interests have evolved from the mechanisms by which hospitals decide to adopt certain technological innovations in clinical settings, to the underperformance of integrated health systems, to developing a model of organizational change practices. He has also explored organizational responses to cataclysmic events, such as public health disasters, and is currently studying system approaches to reducing medical errors and the roots of organizational excellence in health care.

Professor Friedman has taught classes in health care management, organizational theory and behavior in health care, health care law and regulation, strategic management and leadership in health care organizations. He says, "My goal is to impress upon my students the critical role they play as health care leaders to create and sustain the systems that allow clinicians to do their best work and deliver care that is safe, effective and of the highest possible quality."

Organizational Change

Hospitals and Health Systems

Dr. Friedman's research interests in health care management centers around strategic management, organizational theory and behavior, and decision-making in complex and uncertain environments.

Wiss, A, J. DeLoia, L. Posey, N. Waight, and L. Friedman (2018) Faculty Development for Online Learning Utilizing a Cognitive Apprenticeship Model. International Journal on Innovations in Online Education, 2 (1).

Isouard, G., Martins, J. & Friedman, L. (2015) Competency in innovation, creative and innovative thinking:  challenges within the Health Management course curriculum. Journal of Health Administration Education, 32 (3), 257-269.

Friedman, L. and Lee, J. (2015) Undergraduate Public Health Education: Is there an Ideal Curriculum? Frontiers in Public Health, 3 (16), 51-53.

Lee, J. and Friedman, L (2015) Undergraduate Public Health, Lessons Learned from Undergraduate Health Administration Education. Frontiers in Public Health, 3 (16), 60-63.

Lee, J. and Friedman, L. (2015) Progress in the Articulation of Undergraduate and Graduate Public Health? Frontiers in Public Health, 3 (16), 64-66.

Friedman, L and Frogner, B. Are Our Graduates Being Provided with the Right Competencies? (2010) Findings from an Early Careerist Skills Survey. Journal of Health Administration Education, 27 (4), 269-296.

Olden, P. and Friedman, L. (2010) Preparing Today's Students to Lead Tomorrow's Green Health Care Organizations. Journal of Health Administration Education, 27 (2), 127-134.

Cohn, K., Friedman, L., and Allyn, T. (2007) The Tectonic Plates are Shifting: Cultural Change vs. Mural Dyslexia. Frontiers of Health Services Management, 24 (1), 11-26.

Friedman, L., King, J. and Bella, D. (2007) Seeing Systems in Health Care Organizations. Physician Executive, 33 (4), 20-29

Friedman, L. and Bernell, S. (2006) The Importance of Team Level Tacit Knowledge and Related Characteristics of High Performing Health Care Teams. Health Care Management Review, 31 (3), 223-230.

McCarthy, J and Friedman, L. (2005) The Significance of Autonomy in the Nursing Home Administrator Profession: A Qualitative Study. Health Care Management Review, 31 (1), 55-63.

Friedman, L. and Marghella, P. (2004) “Environmental Jolt of Likely Bioterrorism” in Advances in Healthcare Management (John Blair, Myron Fottler, and Hon. Albert Zapanta, editors), Elsiver Press 141-162

Schraeder, M. and Friedman, L. (2002) Collective Bargaining in the Nursing Profession: A Synopsis of Salient Issues and Recent Developments Related to Reform in the Healthcare Industry. Hospital Topics, 80 (3), 21-24.

Friedman, L. and W. McCaughrin (2002) Outcome Competencies for Organizational Theory and Behavior. Journal of Health Administration Education Special Issue: The Future of Education and Practice in Health Management and Policy, 173-176.

Friedman, L. and J. Goes (2001) Why Integrated Delivery Networks Have Failed. Frontiers of Health Services Management, 17 (4), 3-28, 51-54. 

Friedman, L. (2001) Online and Distance Delivered Health Administration Education Programs at Oregon State University. Journal of Health Administration Education, 19 (1), 109-118.

Goes, J., Friedman, L., Buffa, J., & Siefert, N.  (2000) “A Turbulent Field: Theory and Research on Organizational Change in Health Care” in Advances in Healthcare Management

Friedman, L. and J. Goes (2000) The Timing of Medical Technology Acquisition: Strategic Decision Making In Turbulent Environments.  Journal of Healthcare Management, 45 (5), 321-335.

Friedman, L. and D. White (1999) What is Quality: Who Wants It and Why? Managed Care Quarterly, 7 (4), 40-46.

Friedman, L. and G. Savage (1998) Can Ethical Management and Managed Care Coexist?  Health Care Management Review, 23 (2), 34-43.

Friedman, L.  (1998) Technology Acquisition Decision Making Revisited: Lessons Learned in an Age of Environmental Uncertainty.  International Journal of Technology Management, 15(3-5), 222-236.

Friedman, L.  (1997) The Unfocused Strategic Vision.  Managed Care Quarterly, 5(4), 1-7.

Friedman, L.  (1997) Modeling a Health Care CQI Class After a University-Wide TQM Program.  Journal of Health Administration Education, 15(1), 75-82.

Friedman, L. and R. Myrtle  (1996) Technology Acquisition in Acute Care Hospitals.  Journal of Health and Human Resource Administration, 18 (4), 466-489.

Friedman, L. and L. Mullins  (1995) Development of a Local Integrated Health Network.  Hospital Topics, 72(2), 28-34.

Friedman, L and J. Jorgensen  (1994) Physician Influence in the Decision to Acquire Magnetic Resonance Imagers in Acute Care Hospitals.  International Journal of Technology Assessment in Health Care, 10(4), 667-674.

HSML 6216 - Human Resources Management and Organizational Behavior
HSML 6218 - Seminar: Health Services Management and Leadership
HSML 6255 - Leadership and Ethics 1
HSML 6258 - Health Systems Analysis